FAQ
Why Register as a Player?
Whether you are a serious, casual, or recreational player you need a way to find a facility to play whenever you want. You also don’t want to spend hours trying to find a place to play. Finally, you want to show up and start rocking like a tennis pro within minutes. With MGS mobile app you can: • Search for open courts and coaches nearby • Reserve courts instantly with a click of a button • Search for local players by age and skill level for challenging match play • Receive notifications on special offers and promotions in your area to take your game to the next level • Schedule racket stringing and other maintenance services.
Why Register as a Coach?
Whether you are a professional coach or tennis pro looking to make extra money while having fun, your options with MGS are wide open. You control your own hours and where you want to work. With MGS mobile app you can: • Search open courts to host your lesson and reserve instantly • Train players in their facility of choice • Update your calendar for players to schedule lessons with you in real-time • Setup match play with your students against other players with comparable skill level • Send notifications to your students when you are delayed or need to cancel.
Why Register Your Facility?
The MGS web application works seamlessly with the MGS mobile app to fully automate the club and coach booking process for your club. Our online community is a robust member profile database that will connect you with players in your area. With MGS web application you can: • Minimize empty courts and make your club highly visible to all players and coaches in your area • Maximize your revenue by having constant traffic to your facility • View information about each player and their rating of your facility.
What are the registration requirements for to join the MGS online community?
COACHES: - must be at least 21 years old -have access to an iPhone, Android phone, or tablet -must submit to a criminal background check -must be certified and in good standing with PTR or U.S. PTA, or eligible to receive certification PLAYER: - Must be at least 18 years old to hold an adult account with additional features such as financial transaction, governing certain personal information - have access to an iPhone, Android phone, tablet or any computer. - Members are required to register their credit card information only when ready to perform a transaction. * You do not need to enter credit card info to register for events or to explore the features of the mobile application or the web site
Is My Game Solutions safe?
The safety of our community members is our top priority. We run extensive background checks on coaches and verify that they are certified and in good standing with the Professional Tennis Registry (PTR) and U.S. Professional Tennis Association (U.S. PTA). Coaches must provide a valid ID for identity verification purposes and legal authorization to validate their work status. Coaches, clubs, and members have the opportunity to provide a rating for the services they receive so that we are always upholding the standards of our online community and constantly improving.
Download and Install
MGS app is available on (Apple IOS, Android, Windows, Blackberry).                  1. At first, open “Play Store” on your Android device.                  2. Now, you need to type “MY GAME SOLUTIONS” in the search box and wait for the results to                      appear on the screen.                                                                                                                                     3. As soon as you see the icon of MGS App, just tap on it.                 4. Now you will see an “Install” or "Download" option. Just tap on it. It will take few seconds                     to get successfully installed.                 5.The MGS App will appear on your home screen as soon as the download progress gets over.                    Tap on the icon to launch it.
Create Account
You may create an MGS account from any computer or mobile device 1. To create an account, click Sign Up and then specify whether you are a Facility, Coach, or Player (make sign up a hyperlink) 2. Enter your information into the required fields 3. Review the Terms of Use and Privacy Policy (make both of these hyperlinks) 4. Verify that all the information you entered is correct 5. Click sign up to submit your information 6. Once your information is submitted, we will send a link to verify your email. Once you verify your email, the registration is complete!
Update my Profile
1. Log in to your account 2. Go to Account Settings, then click Update/ Edit My Profile. 3. Make the necessary changes, click save, and your profile will be updated.
Match Play Safety Tips
- Whenever you request a match play service with one of our members please make sure you read their profile very carefully and check their names against any known sources such as USTA, UTR and other Tennis community websites for the legitimacy of the information provided. - Read the review comments posted by other members carefully - If you are under 18 please make sure you are accompanied by your parent or a guardian - Please verify the venue is known public property or a legitimate private property - Please avoid meeting members in their private facility unless otherwise all precautionary measures are carried out
Change/Reset Password
If you've forgotten or lost your password, no worries! You can reset it here: 1. Please enter the email address you used to register your MGS account. A link to reset your password will be emailed to you right away. 2. Click that link, You will be directed to a reset password page. 3. Create new password 4. Retype your new password 5. Click ok Note: The reset password link we send is unique and time sensitive. It'll expire after one hour. If you find your link no longer works, you can request another password reset using the link above.
I already have a job, so can I just accept lessons in my off-time?
Absolutely! With MGS, you can make yourself available for lessons whenever you like. Earning potential with MGS is unlimited, with some coaches making more than $800 by just giving lessons on evenings and weekends.
How do I get paid for coaching lessons booked through MGS?
Coaches get paid for every lesson they offer to our members. You have two options to receive payment: 1. Money can be deposited into your account at the end of each week automatically, or 2. You may use our direct pay option to charge members for your services prior to receiving lessons and the money will be transferred instantly
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